Front Office - Customer Service Division

The Town of Carolina Shores Front Office - Customer Service Division is responsible for assisting customers in permitting, service requests, and general inquiries as well as cross-functional duties in the Office of the Town Clerk and Finance Department. 

  • Permitting assistance
  • Service request processing
  • General inquiries
  • Cross-functional administrative support to Office of Town Clerk
  • Cross-functional administrative support to Finance Department


Hours of Operation

Monday through Friday 8:30am to 4:30pm (closed daily for lunch from 12:30pm-1:30pm, effective 10-12-2020)



The Inspections Division is primarily responsible for receiving and issuing permits, but is assisted by the Front Office - Customer Service Division. 


Service Requests

The Front Office - Customer Service Division receives requests for service from town residents. The service request form may be found here:

Request for Service